Pixel Policy & Warranty for Screens and Assemblies

• All our screens conform ISO 13406-2 (Type 2 & 3) allowing 2-5 dead pixels.
• The rare possibility of having dead pixels comes as part of the manufacturing of LED screens and major manufacturers do not consider 2-5 dead pixels as a defect that is enough to scrap the display. However, your satisfaction is our highest priority and we can exchange the screen for you if it has dead pixels. The responsibility of sending the screen back to us unused and without any physical damage lies with the customer.
• If you need a Zero Dead Pixel screen, please get in touch with us before placing an order.